Private Insurance/ Medicare Financial Policy

Our staff is pleased to bill your insurance company as a courtesy to you once your insurance coverage has been verified.  Please note, verification of benefits is not a guarantee of benefits, only an estimation.  Benefits are determined after your insurance company processes your claims.  It is your responsibility to remit any amounts not covered by insurance. 

Our staff will request an authorization from the patient to release any medical information necessary to process his/her claim(s).  Payment of medical benefits will be assigned directly to Orthopedic & Sports Therapy of Kenner, Metairie and Westbank.  If a claim is denied, we will request authorization from the patient to appeal with the insurance carrier or Medicare carrier.